The Ombudsman contacted the agency on the woman’s behalf and requested that her record be updated. The $300 per month was reinstated, and she then received almost $1,200 from the missing payments in 2022. The woman was very pleased with the outcome and thankful to have the ongoing problems finally resolved.
Credit: AP
Credit: AP
The Ombudsman Column, a production of the Joint Office of Citizens’ Complaints, summarizes selected problems that citizens have had with government services, schools and nursing homes in the Dayton area. Contact the Ombudsman by writing to us at 11 W. Monument Ave., Suite 606, Dayton 45402, call 937-223- 4613, or by electronic mail at ombudsman@dayton-ombudsman.org.
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